Privacy policy
& data practices.
This Privacy Policy explains how CanTide Labs may collect, use, disclose, protect and otherwise process information when you interact with our website.
It is intended to provide clear information about our privacy practices and the choices that may be available to visitors.
Privacy built around
transparency.
CanTide Labs respects the importance of privacy and aims to handle personal information responsibly and transparently.
This policy describes the types of information that may be collected through our website, the purposes for which that information may be used, and the circumstances in which it may be disclosed.
Collection
Information we may collect.
The information collected through the CanTide Labs website depends on how you interact with the site and the services or features you choose to use.
Information You Provide
Information submitted directly through contact forms, account registration, inquiries, orders or other website interactions.
Website Usage Information
Technical information that may be generated when you access or interact with the website.
Transaction Information
Information associated with purchases, payments, shipping, fulfillment or related ecommerce activity.
Communications
Information contained in correspondence or support requests submitted to CanTide Labs.
Use
How we may use information.
Information may be used for legitimate operational, administrative, security and business purposes.
- Operate and maintain the CanTide Labs website.
- Respond to inquiries and customer support requests.
- Process and fulfill transactions where applicable.
- Maintain account or website functionality.
- Improve website performance and user experience.
- Detect fraud, abuse, security incidents or technical issues.
- Maintain business, accounting and transaction records.
- Comply with applicable legal and regulatory obligations.
- Communicate important service or policy information.
Disclosure
When information may be disclosed.
CanTide Labs does not disclose personal information except where reasonably necessary for legitimate business, operational or legal purposes.
Service providers
Information may be shared with third-party providers that support functions such as website hosting, ecommerce, payment processing, analytics, communications, security, shipping or other operational services.
Legal requirements
Information may be disclosed where required by applicable law, legal process, governmental request, regulatory requirement or where reasonably necessary to protect rights, safety or security.
Business transactions
Information may also be transferred in connection with a merger, acquisition, financing, reorganization, sale of assets or similar business transaction.
& Analytics
Cookies and website technologies.
CanTide Labs may use cookies and similar technologies to support website functionality, understand website usage, improve performance and maintain security.
These technologies may collect technical or usage information such as browser characteristics, device information, page interactions, referral sources and similar website activity.
Additional information regarding these technologies is available in our Cookie Policy.
Website technologies may change over time as our infrastructure and service providers are updated.
Retention
How long information may be retained.
Personal information may be retained for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business and transaction records, resolve disputes, enforce agreements and comply with applicable requirements.
Retention periods may vary depending on the nature of the information, the purpose for which it was collected and applicable legal or operational requirements.
Information that is no longer required may be deleted, anonymized or otherwise securely disposed of in accordance with applicable practices.
Security
Protecting information.
CanTide Labs may use reasonable administrative, technical and organizational safeguards intended to protect information against unauthorized access, misuse, alteration, loss or disclosure.
No website, network, transmission method or storage system can be guaranteed to be completely secure. As a result, absolute security cannot be guaranteed.
Choices
Your privacy choices.
Depending on your location and applicable law, you may have certain rights or choices regarding personal information.
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion where applicable.
- Withdraw certain consent where consent is the basis of processing.
- Manage cookies through browser or website controls.
- Unsubscribe from eligible marketing communications.
Certain requests may be subject to identity verification, legal exceptions, record-retention obligations or other limitations permitted by applicable law.
Services
Third-party websites and services.
The CanTide Labs website may contain links to external websites, services or platforms operated by third parties.
CanTide Labs is not responsible for the privacy practices, content or security of third-party websites. Visitors should review the privacy policies of those third parties before providing personal information.
Updates
Changes to this Privacy Policy.
CanTide Labs may update this Privacy Policy periodically to reflect changes to website operations, privacy practices, service providers, legal requirements or other business needs.
When updates are made, the “Last Updated” date displayed on this page may be revised.
Privacy isn't an afterthought. It's part of the system.
are handled by our support team.